Daily update is a key component of effective internal communication, fostering alignment, engagement, and trust by keeping employees informed of important organisational activities and progress. These brief, timely messages can take various forms, from email updates and app notifications to short meetings or a centralised platform like tchop(tm). They’re quick, clear, and actionable, focused on immediate priorities or developments. They’re often delivered at a consistent time each day to establish routine and provide consistency. And they can be personalised to target specific groups of employees, improving relevance and reach.
To enable daily updates in your Action, configure one of its intents as the triggering intent and set the daily update option as the response. When a user invokes this intent, the daily update conversation will open on their device. To personalize the content of that conversation, add custom parameters to the daily update intent when users register for it. Then, when you fulfill the intent, reference those values in your daily update response (instructions vary depending on whether you use Dialogflow or the Actions SDK for development).
Keep conversations short after a daily update is triggered to respect users’ time. You can also encourage subscription by adding dialogue or a suggestion chip to your conversation to prompt users to opt-in. And don’t forget to track engagement metrics—like email open rates or employee feedback responses—to measure the impact of your daily updates and refine the content. To deliver the best possible experience, ensure that daily updates are mobile-optimised and accessible to all employees, including remote and deskless workers.